What does a free IT security assessment actually cover for my business?

Our free assessment covers your network configuration, endpoint security, user access controls, software vulnerabilities, and data handling practices. You receive a clear written report with prioritized findings you can act on immediately. No purchase is required to receive it, and no ongoing commitment is expected.

How is Kenneally Technology Services different from hiring a national IT company?

We're based in Towson and have supported Baltimore-area businesses for over 25 years, which means faster on-site response, real knowledge of the regional business environment, and a team that already knows the IT setups common to local SMBs. We also offer extended hours beyond the standard 9-to-5 window.

How quickly can Kenneally Technology Services respond if our systems go down?

We're available Monday through Friday, 8am to 5pm, with extended hours for urgent situations. When systems go down, we start with remote diagnosis to resolve the issue as fast as possible. If on-site support is needed, our primary service areas are Towson and Baltimore, so response time stays short.

Do small businesses in Towson really need managed IT services, or can we handle it ourselves?

Most businesses under 50 employees don't have the internal IT depth to catch security gaps, apply patches consistently, and respond to failures before they turn into outages. Managed IT transfers that responsibility to a dedicated team. The real cost of reactive IT, meaning downtime, data loss, and emergency repairs, almost always exceeds the cost of prevention.

Business Network Solutions | Towson, MD

Kenneally Technology Services is a licensed business information technology provider serving Towson, Baltimore, and the surrounding Maryland region, founded in the early 2000s by Dave Thomas with over 25 years of experience supporting small to medium-sized businesses.

We offer a full range of IT services built around the needs of growing businesses: IT security assessments that surface vulnerabilities before they become incidents, managed IT and continuous services that keep your systems running without surprises, and disaster recovery planning that ensures you can get back to work fast after an outage. Our cloud services help teams stay connected and operational regardless of where they're working. We also support QuickBooks and Sage environments where accounting software and IT infrastructure have to work together reliably, and we maintain EHR server infrastructure for healthcare practices where uptime and compliance aren't optional.

Over 25 years supporting Baltimore and Towson businesses — institutional knowledge of the regional SMB IT landscape that a national provider cannot replicate.
Microsoft Gold Certified — verified technical expertise in Microsoft infrastructure, the platform most local businesses depend on daily.
Extended business hours beyond standard 9-to-5 — available when IT problems don't wait until Monday morning.
Deep SMB focus — we don't upsell enterprise complexity; every service is sized and priced for businesses with 5 to 100 employees.

What does a free IT security assessment actually cover for my business?
Our free assessment covers your network configuration, endpoint security, user access controls, software vulnerabilities, and data handling practices. You receive a clear written report with prioritized findings you can act on immediately. No purchase is required to receive it, and no ongoing commitment is expected.
How is Kenneally Technology Services different from hiring a national IT company?
We're based in Towson and have supported Baltimore-area businesses for over 25 years, which means faster on-site response, real knowledge of the regional business environment, and a team that already knows the IT setups common to local SMBs. We also offer extended hours beyond the standard 9-to-5 window.
How quickly can Kenneally Technology Services respond if our systems go down?
We're available Monday through Friday, 8am to 5pm, with extended hours for urgent situations. When systems go down, we start with remote diagnosis to resolve the issue as fast as possible. If on-site support is needed, our primary service areas are Towson and Baltimore, so response time stays short.
Do small businesses in Towson really need managed IT services, or can we handle it ourselves?
Most businesses under 50 employees don't have the internal IT depth to catch security gaps, apply patches consistently, and respond to failures before they turn into outages. Managed IT transfers that responsibility to a dedicated team. The real cost of reactive IT, meaning downtime, data loss, and emergency repairs, almost always exceeds the cost of prevention.